TERMS &CONDITIONS
We hope you are satisfied with every Steve’s Bees purchase you make. We believe strongly in our products and their quality.
1 Customer Service Contact/Registered Office
Steve’s Bees
34 Junction Road
Norton
Stockton on Tees
TS20 1PL
Phone (+44) 07769 660133
Email: sales@steve’s-bees.co.uk
2 Payments & Charges
All prices are in pounds (£) sterling and include VAT where applicable. Payments are to be made through PayPal or cash on Collection. Steve’s Bees reserves the right to amend prices on the site at any time. From time to time, despite our endeavour to maintain accurate and correct pricing on the website, there may be mistake(s). If there is a mistake, you will be notified via email before the product(s) are dispatched to you. Shipping charges are not included in the price.
All Coupon codes are specific to a user. Unauthorised use of a coupon code will result in the order being cancelled any received payment associated with the order will be refunded.
Orders will be cancelled if payment is not received within 7 days.
Orders for collection that have not been collected within 8 weeks will be cancelled with any monies paid refunded less a handling charge.
3 Shipping Policy
Orders purchased by Cash on Collection will be cancelled if not collected within 7 days.
4 Return and Replacement Policy
If you are not satisfied with your purchase you can return the item/s. Any returned item/s must be received by us within 7 working days of collection date.
A full refund will be issued for new, unopened items sold and fulfilled by Steve’s Bees and returned within 7 days.
Please send return items to the following address:
Steve’s Bees
34 Junction Road
Norton
Stockton on Tees
TS20 1PL
Returned item/s must be returned in their original state and condition. Should the item/s not be in their original state and condition all return privileges will be withdrawn.
6 Limitation of Liability
Steve’s Bee shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Steve’s Bees has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
7 Protection of personal data
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
8 Privacy Policy
We do not store credit card details nor do we share customer financial details with any 3rd parties.
9 Termination
Steve’s Bees is the owner of the designs, or other proprietary graphic or trademark and content of this website. No part of this site or any derivative use of this website or its contents may be downloaded, copied, reproduced, duplicated, modified, distributed, sold, resold, displayed, posted, exploited, or transmitted without express consent in writing. All content including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations is the property of Steve’s Bees and is protected by UK and International copyright, intellectual property rights and database laws.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Steve’s Bee without notice at any time, for any reason.